Surveillance
Knowles Mitchell & Co.specialise in covert video surveillance for insurance claim validation, personal injury investigations, long term sickness and indeed any request where video evidence is a requirement. Knowles Mitchell & Co undertake surveillance and investigations for insurance companies, leading solicitors firms and financial institutions.
We have the experience and resources to investigate high quantum insurance claims that require a comprehensive investigation to incorporate background checks, financial enquiries and surveillance. These can be complex cases where we advise the client as to the best methods for Insurance Claim Validation.
We guarantee that the filmed results we provide are achieved legally. Our camera operators are innovative and experienced and this allows them to respond to every eventuality.
Recent figures from April 2009 provided by the Association of British Insurers (ABI) have reported a 30% increase in Fraudulent Insurance Claims on the previous year.
Our agents operate within our code of conduct and all filming is undertaken with the utmost discretion.
Our operatives are experienced and are skilled at assessing and responding to an ever changing set of circumstances when they are observing the subject of the enquiry.
Our operatives operate fully equipped surveillance vehicles and carry the latest covert equipment.
Our operatives are patient, tenacious and motivated and are quick thinking, responding instinctively when circumstances change.
All our operatives are conversant with the Human Rights Act, Data Protection Act, Protection and Harassment Act and Investigatory Powers Act.
We produce detailed surveillance logs during the course of an assignment. We have an attention to detail and thoroughly assess a location prior to filming.
Our video evidence is scrutinised to ensure that the true subject of an enquiry has been identified and all guidelines have been adhered to. Video evidence is then presented in DVD format.
Where appropriate we can offer a one man Fast Track insurance claim surveillance service to gain primary evidence and assess the merits for a larger operation.
For more complex matters we have the resources and specialist agents to provide a team to potentially include motorcyclists, taxis and agents on foot.
We have key members of our team based in all major cities.
We commit to legally establishing if a Claimant is exaggerating their injuries.
We are conscious to provide factual evidence that will allow our clients to enter into negotiated settlements with confidence. Of course there have been many occasions where Claimants have not proceeded with their claims based purely on the video evidence we have supplied. We have saved our clients considerable funds as a direct result of the video evidence we have produced.
We recognise that all evidence is achieved legally and ethically. We are conscious that the evidence may be presented in a court of law. We are experienced in court presentation and have received commendations for our presentations at tribunals.
The key to successful personal injury surveillance is to expect the unexpected and many years of experience allows us to boast that we have witnessed most scenarios.
We pay particular attention to our preparation and planning.
We are vastly experienced in providing surveillance on the date of a medical examination. We understand the importance of providing as much video film as possible for medical experts to be able to analyse and identify subtle irregularities.
It is often the case that this evidence will be vital in the defence of a personal injury insurance claim. For this reason we are conscious to provide high quality, close up sustained video footage which is paramount where the subject of our enquiry is clearly identified. Our agents are conscious of the subject’s alleged injury and the restrictions they claim this has caused. Our agents will make sure that this is featured in their footage and recorded in the final report.
We provide a quality service to our clients where attention is paid to our reporting skills and presentation of the evidence.
Our clients are conscious that they are receiving a quality service and that their instructions are dealt with promptly.